Privacy policy
Last updated: January 23, 2025
This Privacy Policy describes how HUAYEE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase, or otherwise communicate with us regarding the Services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Services, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services: To process your payments, fulfill your orders, manage your account, arrange for shipping, facilitate returns and exchanges, and related purposes.
Marketing and Advertising: To send promotional communications and tailor advertising.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement: To provide support and improve our Services.
Cookies
Like many services, we use Cookies to power and improve our Services (including to remember your actions and preferences), run analytics, and better understand user interaction.
Most browsers accept Cookies by default, but you can choose to block them. Please note this may negatively impact your user experience.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, such as:
With vendors or third parties who perform services on our behalf.
With business and marketing partners.
When you direct us or consent to sharing.
With affiliates or within our corporate group.
In connection with a business transaction, or to comply with legal obligations.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children.
Security and Retention of Your Information
We take appropriate measures to protect your information but cannot guarantee “perfect security.”
How long we retain your personal information depends on factors such as account status, legal requirements, and business needs.
Your Rights
Depending on your location, you may have rights including:
Access / Know
Delete
Correct
Portability
Restrict Processing
Withdraw Consent
Appeal
You may exercise these rights subject to applicable laws.
Complaints
If you have complaints about how we process your personal information, you may have the right to escalate to your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside the country you live in. Where applicable, we rely on recognized data transfer mechanisms.